From this communication follows the white paper on social services of general interest whose characteristics are enumerated for the first time. On that basis, it will lead to a huge consultation addressed to the relevant people: member states, service provider, users. A follow-up and dialogue procedure will be implemented in a biennial report. Apparently drafted in a hurry, it raises more questions than it provides answers. This communication is in keeping with the “Services” directive (Bolkestein) which has been the subject of a follow-up by CECOP. Links : - For the white papers: [http://europa.eu.int/comm/off/white/->http://europa.eu.int/comm/off/white/] - For the text on the directive (German, English and French): [http://europa.eu.int/comm/employment_social/->http://europa.eu.int/comm/employment_social/emplweb/news/news_fr.cfm?id=153]